Android pdf print outs bluury

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Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more

Information Need Windows 11 help?

Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.

Prints are blurry when printed from Android smartphone

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‎02-05-2018 10:03 AM

HP Recommended Product: Officejet 5740 Operating System: Android 7.0 - 7.1.2 Nougat

I have a Samsung S8 Plus, and I've had this issue for a very long time, including with previous smartphones.

My issue is that the prints are always blurry, where all of the letters and pictures get offset by a tiny bit. Each letter appears twice, but extremely close together, which makes it difficult to read the words.

While messing around with this today, I realized I'm able to get it to print normally if I go through the HP Smart app and solely use just that app to print. However, if I click on the pdf file and then print through my phone's built-in print set-up screen, I then get the blurry prints again.

Again, the issue occurs anytime I use my phone's built-in print menu option, but I don't have the issue if I only use the print menu in the HP Smart app to print.

This is frustrating because it's much more of a hassle this way. I want to be able to print stuff without having to switch apps, or to be able to print web pages without first saving it as a pdf.