Use the following links to find help and get quick access to the most frequently used credit card features and services. Don’t have a Bank of America® credit card — or looking for another card account? Find the right card for you
Activate your credit card Opens in a new window Pay your credit card bill Opens in a new window Transfer a credit card balance Opens in a new windowPlease have your account numbers and balances ready when you call.
Check or redeem your rewards Opens in a new windowMon–Fri 9 a.m. – 9 p.m. ET
Report a lost or stolen credit card Opens in a new windowPhone in the U.S.
Phone outside the U.S.
Dispute a credit card charge Opens in a new window Manage your credit card PIN Opens in a new windowCall the number on the back of your card.
Get your FICO® Score Opens in a new windowAvailable to Bank of America® credit card customers
Payment mailing addresses
Standard mail
Credit card payments
Bank of America
Wilmington, DE 19850-5019
Express mail
Send your overnight credit card payment to:
Bank of America
Attn: Payment Processing
1000 Samoset Drive
Wilmington, DE 19884-2332
Payment mailing addresses
Standard mail
Credit card payments
Bank of America
Wilmington, DE 19850-5019
Express mail
Send your overnight credit card payment to:
Bank of America
Attn: Payment Processing
1000 Samoset Drive
Wilmington, DE 19884-2332
Standard mail
El Paso, TX 79998-2234
In the letter include:
Standard mail
El Paso, TX 79998-2234
In the letter include:
Please have your statement with the disputed charge, your merchant receipt and the last 4 digits of the reference number ready when you call.
You can confidently use Online or Mobile Banking adatext to manage your credit card account.
Access your FICO® Score adatext
Manage account alerts adatext
Change card PIN
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Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their polices.
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